Privacy Policy
OUR COMMITMENT TO YOU
At Henok The Carmedic, we value the trust you place in us for your auto repair needs. This policy explains how we handle your personal information when you use our services or visit our website. Our goal is to provide exceptional mobile mechanic services while keeping your data safe. We collect necessary information such as your name, phone number, email, and home or work address to reach your vehicle. We also collect vehicle details like year, make, model, and VIN to ensure accurate repairs. All payments are processed through secure third-party providers; we do not store your full credit card details on our local systems.
HOW WE USE YOUR DATA
We use your information to provide reliable repairs, manage bookings, and send you important service reminders or invoices. If you have given us consent, we may occasionally send you marketing updates or special offers. To operate efficiently, we share information with trusted partners, including payment processors, booking software, and marketing tools. We may also disclose data if required by law or to protect our legal rights. Your data is stored securely using standard industry protocols, and we utilize cookies and basic analytics to improve your experience on our website. We do not sell your personal data to third parties.
YOUR RIGHTS AND CONTACT INFO
You have the right to access, update, or request the deletion of your personal information at any time. You can also opt-out of receiving marketing communications by following the unsubscribe instructions in our emails. If you have questions about this policy or how your data is handled, please contact us via the email or phone number listed in our website footer. We will update this policy from time to time to reflect changes in our practices or local regulations. Please check this page periodically for updates. By using our services, you agree to the terms outlined here.
Effective Date: May 20, 2024